SOMETIMES THE THINGS WE MEASURE CAN DRIVE THE WRONG OUTCOME. SOMETIME METRICS MIGHT HAVE HELPED AT ONE POINT IN TIME, BUT WON'T TAKE US TO WHERE WE WANT TO BE IN THE FUTURE.
ORGANISATIONS ARE DRIVEN BY NUMBERS. BUT NUMBERS DON'T CAPTURE THE MESSY REALITY OF WORK, THE COMPLEXITY THAT EXISTS WITHIN ORGANISATIONS AND THE CAPACITIES THAT PEOPLE BRING TO OVERCOME ALL THE CHALLENGES THEY DO, EVERY DAY.
WHAT IF THE WAY WE MEASURED PERFORMANCE WAS ALL ABOUT CAPACITY; THE CAPACITY TO BE SUCCESSFUL, THE CAPACITY TO PROTECT PEOPLE FROM HARM, THE CAPACITY FOR PEOPLE TO ADAPT, ABSORB AND NAVIGATE THE TWISTS AND TURNS THAT WORK PUTS IN FRONT OF THEM. HOW WELL ARE THE RESOURCES POSITIONED TO MEET THE DEMANDS.
THE DUE DILIGENCE INDEX - SAFETY WILL CONNECT THE DOTS BETWEEN WHAT MANAGERS FOCUS ON AND WHAT REALLY SUPPORTS IMPROVED PERFORMANCE. THE DDI-S SEES PEOPLE AS THE SOLUTION AND IS FOCUSED ON UNDERSTANDING AND BUILDING CAPACITY TO MEET WITH DEMANDS.
ITS PROACTIVE AND PREDICTIVE AND DOESN'T RESULT IN LAGGING INDICATORS OR LAGGING PERFORMANCE
