exiting from ‘zero harm’ master class - au & nz
Join us for another engaging Master Class event with the master of Safety Differently,
Sidney Dekker.
exiting from ‘zero harm’
Companies around the world that have embraced ‘Zero Harm’ are typically facing diminishing returns from known strategies as they get closer to that target. The explicit commitment to ‘Zero’ has also started showing unintended side effects. These include numbers games and organizational cultures that don’t allow the boss to hear bad news: where ‘injuries’ are hidden, under reported or called something else. It has led to the growth of ‘risk secrecy’ in organizations who have become progressively blind to hi-potential and fatality risks in their business. These effects of course create cynicism and disbelief among workforces.
While a noble aim (and harm reduction is indeed a common goal among all kinds of safety approaches), research shows that the explicit commitment to ‘Zero Harm’ has in fact exposed companies to greater fatality risks. In this Master Class, Professor Sidney Dekker and Kelvin Genn help you plan an exit strategy from ‘Zero Harm’ for your organization or industry.
in this master class you will:
Learn about the cultural backdrop against which goals of ‘zero harm’ have arisen.
Become familiar with research into the undesirable side effects of declaring ‘zero harm’, including the unintended consequences for organisational behaviour, the emergence of risk secrecy and organisational learning disabilities, and worker cynicism.
Strategies for exiting from a reduction of negatives as the major safety direction of your organisation.
Learn how to develop trust and empowerment in your organisation so as to identify and enhance adaptive capacity on the frontline and elsewhere.
Find new ways to frame safety as a shared ethical responsibility for people across the organisation.
Be invited to co-develop alternative commitments and ‘slogans,’ in case your organisation does not want to be without those.
read more about understanding human error:
The Field Guide to Human Error Investigations,
written by Professor Sidney Dekker
The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix.
Sidney Dekker
Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands. Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side. Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at sidneydekker.com
Kelvin Genn
Kelvin Genn is Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led a systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees. More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure. As a Board Member for NSW Health, Kelvin worked as the NSW Health Director for Clinical Quality and Patient Safety.He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health. Currently, he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.
registration
Master Class Registration: AUD $275*
*prices exclude GST.
Due to the online format of the interactive workshop numbers are strictly limited to 30.